Proficiency Testing Proficiency

Proficiency Testing is an important part of any laboratory quality assessment program. It is an external assessment of your staff’s performance by facilitating the comparison of your laboratory’s test results with other laboratories using the same instruments or kits, and methodology. While we have discussed proficiency testing before , in the context of competency assessment,…

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Lab Competency Assessment for Medical Office Staff

CMS personnel requirements, which include not only qualifying education, training and experience, but on-going competency assessments as well, are limited to the defined technical positions within the laboratory. As a result, we tend to think of front office personnel, including those who may also perform phlebotomy, or order lab supplies, as “other than” laboratory people;…

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