Creating and maintaining a quality laboratory operation means that the dynamics of teamwork, trust, transparency, awareness, and experience work in sync to create an environment where unbiased assessments of laboratory operations can take place, resulting in the efficient implementation of necessary changes. The key to developing and maintaining this environment is the empowerment of staff…
DetailsRisk, and risk management have been constantly on my mind as I started to familiarize myself with CMS’ new quality control policy also known as the Individualized Quality Control Plan (IQCP) option. This policy, which is still under development, has been deemed by many as “The Right QC”. Choosing this option will enable labs to…
DetailsThe practice of Laboratory Medicine and our ability to deliver quality patient care is being transformed by the intersection of legislative, technological, and demographic changes; each is the driver of change for the other two. At the center of this is the laboratory professional, whose work environment is changing at dizzying speeds : always new…
DetailsOne cannot help but marvel when looking back at the history of communication and seeing how far we have come! Remember smoke signals? Certainly one of the first forms of long distance communication, used way before the telegraph, telephone, and the internet were invented. Wasn’t it a few years ago we were using smoke shaped…
DetailsIn continuance of our discussion of the importance of the Human factor to the concept of a quality laboratory operation, we come to the U factor. No, this time I’m not resorting to the cliche that the “U” in qUality is “you”.……that would be too self-evident. Rather, I want to emphasize that the U factor…
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