This Quality Management Systems course is about an important collection of laboratory documents called a quality manual. A quality manual is required in organizations that have a quality management system. At the end of this course, you will be able to:

• Differentiate between a quality manual and a technical procedures manual
• State the purpose of a quality manual
• List and describe the contents of a quality manual
• Describe a laboratory quality policy
• Identify who should write the quality manual
• Use a planned approach to develop quality system essential (QSE) policies
• Explain the functions of the supporting QSE process and procedure documents
• Discuss two ways to organize the contents of a quality manual
• Summarize the document control requirements for the quality manual

This course has been approved for P.A.C.E.® credit. The suggested prerequisites for this course are:

• QMS: Introduction to Quality Management in the Medical Laboratory
• QSE Organization