Number of Credits
Cyril M. Hetsko, MD, FACP; Catherine M. Johnson, MT(ASCP)
CEexpress 3 contains three articles about quality systems and quality communication.
This CEexpress course introduces the laboratory to the quality management systems (QMS) concept and how it can improve the management of laboratory operations. These articles cover a variety of topics including: benefits of QMS, effectiveness of QMS, using QMS to reduce errors, and quality communication.
At the end of this course you should be able to:
- Cite reasons why QMS is a better approach to managing laboratory operations
- Take steps to analyze and prevent communication failures
This course has been approved for P.A.C.E.® credit. There are no prerequisites for this course.
Article 1: QMS: A More Effective Quality Systems Approach
Article 2: QMS: The Right Solution for Moving to the Higher Quality Standards Required of 21st Century Healthcare
Article 3: The Key to Patient Safety: Quality Communication
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