Improving Proficiency Testing Performance

Number of Credits

1.5 P.A.C.E.®




Cynthia Cardelino, MLT(ASCP), MT(HEW)
Course Keywords:
Course Details:

Proficiency testing (PT) is an independent, external assessment that provides feedback on your laboratory’s performance.

CMS (and your accrediting agency, if applicable) monitors your laboratory’s performance for each analyte and specialty/subspecialty. Here are some important points about proficiency testing:
• Proficiency Testing is a valuable Quality Assessment indicator
• Proficiency Testing can detect problems that your Quality Control program may not
• Proficiency Testing failures are a serious matter that require thorough investigation and follow up

It cannot be stressed enough that:
When PT failures occur, it is an indication that your patient test results might not be accurate!

This course will assist you with investigating why PT failures are occurring so you can take the most appropriate corrective actions to resolve the problem, prevent additional failures, and ensure accurate patient test results.

At the end of this course, the learner will be able to:

  • Recognize the importance of resolving PT failures
  • Differentiate between unsatisfactory and unsuccessful performance
  • Respond to requests from your regulatory agency
  • Take appropriate corrective actions to resolve PT failures
  • Utilize quality assessment activities to monitor and improve PT performance

This course is approved for P.A.C.E.® credit.

  • Unsatisfactory Performance
  • Unsuccessful Performance
  • Performing an Investigation
  • Determining Root Cause
  • Taking Corrective Action
  • Quality Assessment of PT
  • Graded Exam
  • Resources

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