This Quality System Essential course is about protecting and managing the confidentiality, privacy, security, and accessibility of information stored in your laboratory’s paper-based and electronic record keeping systems.

At the end of this course, you will be able to:

• State the relationship between QSE Equipment and QSE Information Management, with respect to the computer system
• List three ways in which incoming patient information is received
• State the difference between privacy and confidentiality
• List and describe four features of information system security
• Identify four situations where data integrity is critical
• List four key issues of data storage and retrieval
• Recognize the intent of the requirements for charging and billing for laboratory testing

This course has been approved for P.A.C.E.® credit. The suggested prerequisites for this course are:

• QMS: Introduction to Quality Management in the Medical Laboratory
• QSE Equipment
• QSE Documents and Records