Symposium for Clinical Laboratories

Updated As of March 18, 2020

We have made the difficult decision to cancel CRI’s upcoming 2020 Symposium for Clinical Laboratories amid growing global concern over the spread of the coronavirus (COVID-19).

Our foremost concern is for the health and safety of our customers, vendors, and staff. We all need to heed the CDC’s recommendations to minimize the spread of infection.

We will be issuing full refunds for all registrants. Please allow up to 30 days for refunds to be issued. If you wish to apply your registration fee to the 2021 Symposium in San Antonio, please email us at and we will arrange the transfer of registration funds.

The Hilton Orlando Buena Vista Palace will be issuing full refunds for those that have made their hotel reservations. There is no need to call the hotel. If you do not receive an email confirmation cancelling your stay within five business days, please call them directly or contact us at or 877-234-8193.

We will keep you up to date on future learning and training opportunities.

Thank you and we look forward to seeing you in San Antonio, June 2 – 5, 2021!

- The COLA Resources, Inc. Team


The 2020 CRI® Symposium will be held May 27 - 30, 2020 in Orlando, FL!

2020/05/27 08:00:30

COLA Resources Inc. (CRI®) is a medical laboratory education and consultative organization that uses a unique approach to guide laboratories of all sizes: interactive education. At the CRI Symposium for Clinical Laboratories, attendees participate in EDUCATION FOR LABORATORY EXCELLENCE – making a positive impact for quality patient care.

Participants can attend a wide selection of educational sessions, earn up to 20 CME or P.A.C.E® credits, network with healthcare professionals and visit the exhibit hall featuring the latest laboratory technology, equipment and supplies.

Who Attends Symposium

  • Physicians
  • Laboratory Directors
  • Laboratory Technical Consultants
  • Laboratory Technologists and Technicians
  • Laboratory Managers
  • Testing Personnel
  • Other Healthcare professionals

The Symposium is YOUR opportunity to meet personal, professional, and organizational goals at a reasonable cost. We have designed the curriculum for continuing education that’s critical to operating a successful and compliant medical diagnostic laboratory. The educational sessions will offer:

  • Continuing education for lab staff to enhance competency and maintain state licensure
  • CME credits for physicians to qualify as the laboratory director for a moderate complexity laboratory, as outlined by CLIA
  • Tools and guidance for:
    • Meeting the requirements of CLIA, COLA, and other accrediting organizations
    • Improving laboratory processes and procedures
    • Preventing laboratory errors
    • Improving efficiency and promoting quality in laboratory operations

The Symposium for Clinical Laboratories includes Keynote General Sessions of broad interest, and a choice of breakout sessions addressing various needs and interests. Subject content presented includes but is not limited to the following:

  • Clinical testing topics
  • Quality Control
  • Quality management and improvement
  • Safety and Phlebotomy 
  • Regulatory compliance
  • Laboratory management and operations
  • Inspection Preparation

CRI is approved as a provider of continuing education programs in the clinical laboratory sciences by:

  • The ASCLS P.A.C.E.® Program. P.A.C.E.® continuing education credits are accepted by all states with continuing education requirements for laboratory personnel licensure
  • The Board of Clinical Laboratory Personnel, Division of Medical Quality Assurance at the Florida Agency for Health Care Administration
  • The California Division of Laboratory Science, Department of Laboratory Field Services


The 2020 CRI® Symposium for Clinical Laboratories is taking place May 27 – 30 in Orlando, Florida at the Hilton Buena Vista Palace. The Symposium is an ideal education event for accessing education for all levels of laboratory personnel. Attending this event affords you the opportunity to earn up to 20 CME or P.A.C.E.® credits. We will continue our tradition of offering top-notch education and speakers, networking opportunities and vendor/product interaction with exhibitors.

Registration Fees Until December 31, 2019

Physician for LD Qualification                     Any other attendee 

COLA Lab               $595                                            $525

Non-COLA Lab       $650                                            $600

Registration Fees On or After January 1, 2020

Physician for LD Qualification                     Any other attendee 

COLA Lab             $695                                            $625

Non-COLA Lab      $750                                            $700


COLA Member Fee is applicable for registrants from labs enrolled with COLA. You must provide your COLA ID number upon registering.

Your registration includes:

  • Access to the General Sessions and all breakout sessions
  • Laboratory Technology and Supply Exhibits
  • Symposium Syllabus with all handout materials on flash drive
  • CME or P.A.C.E.® credit (as applicable) for sessions attended
  • Speaker and exhibitor contact information
  • Continental Breakfasts on Thursday, Friday, and Saturday
  • Lunch on Thursday and Friday
  • Thursday Evening Welcome Reception

Topics include these and more!

  • Clinical Testing Specialties
  • Safety and Phlebotomy
  • Latest Quality Control Practices
  • Laboratory Operations – Business
  • Quality Management and Quality Improvement
  • Regulations and CLIA Compliance

*CRl’s Symposium provides P.A.C .E. ® credits for all sessions and CME credits for specified sessions.*

Laboratory Director – CLIA Qualification

At the CRI Symposium for Clinical Laboratories, physicians can obtain 20 CME credits to qualify as the laboratory director of a moderate complexity laboratory under CLIA’88. Physicians seeking laboratory director qualification must attend the specified sessions designated as the Lab Director Track. Those sessions provide the necessary CME credit and are instructionally designed with the lab director and corresponding responsibilities in mind.

Please Note: Topics and schedule are subject to change.

Wednesday, May 27, 2020

1:00pm – 5:00pm                   Pre-Conference Workshop (Separate Registration)

                                                 Beyond Service: The Business Side of Operating a Laboratory

10:00am – 7:30pm                  Attendee Check-In

Thursday, May 28, 2020

7:00am – 8:30am                    Lab Director Session

7:45am – 8:30am                    Continental Breakfast and Exhibits  

8:45am – 10:00am                  Opening General Session    

10:00am – 10:30am                Exhibits and Break

10:30am – 12:00pm                Breakout Sessions A (There will be 6 educational sessions to choose from)

12:00pm – 1:00pm                  Lunch

12:30pm – 1:30pm                  Dessert & Exhibits

1:30pm – 3:00pm                    Breakout Sessions B (There will be 6 educational sessions to choose from)

3:00pm – 3:30pm                    Exhibits and Break

3:30pm – 5:00pm                    Breakout Sessions C (There will be 6 educational sessions to choose from)   

5:30pm – 6:30pm                    Symposium Welcome Reception


Friday, May 29, 2020

7:00am – 8:30am                    Lab Director Session

7:45am – 8:30am                    Continental Breakfast and Exhibits 

8:45am – 10:00am                 Opening General Session

10:00am – 10:30am                Exhibits & Break 

10:30am – 12:00pm                Breakout Sessions D (There will be 6 educational sessions to choose from)

12:00pm – 1:00pm                  Lunch

1:00pm – 2:30pm                    Breakout Sessions E (There will be 6 educational sessions to choose from)

2:30pm – 3:15pm                    Ice Cream Social & Exhibits

3:30pm – 5:15pm                    Afternoon General Sessions

4:30pm – 6:00pm                    Concurrent Lab Director Sessions

Saturday, May 30, 2020

(Please note, this day’s sessions are part of the Lab Director Track, however, other attendees are welcome to attend.)

7:00am                                    Continental Breakfast

7:00am – 11:45am                  General Sessions

11:45am                                   Conclusion

Beyond Service: The Business Side of Operating a Laboratory

May 27, 2020  • 1pm – 5pm in Orlando, FL at the Hilton Buena Vista Palace

Join us on Wednesday before the Symposium begins for this half day workshop that offers great insights and 3.5 P.A.C.E.® credits.

A clinical laboratory is a business that must be able to survive financially in a changing environment while meeting the needs of the patients and clinicians. Today, there are so many factors to consider:

  • Future Trends, including how technology and demographics will impact the lab
  • What tests to do in house and which to send out, including turn-around time needs and calculating cost per test
  • Understanding Medicare, PAMA, ACOs
  • Your market, budget, patient population and clinician needs
  • Selecting the right instrumentation and test systems for your test volume, budget and personnel skill level

Note to Physicians coming to the Symposium for lab director qualification:

To offer your patients the advantages of timely results you must consider the financial aspects of operating an in-office lab. CMS specifies that financial topics are not to be included in the 20 CME qualification track, so please join us the day before the symposium begins to benefit from these important topics.

Audience: Physicians, including new and established Lab Directors, Office Managers, Lab Supervisors, Technical Consultants, Lab Staff

Separate Registration

Workshop Fee: $149

The Hilton Buena Vista Palace | Orlando, FL – Steps from Disney Springs!


The Hilton Orlando Buena Vista Palace is located on 27 lush acres, across the street from Disney Springs™ in Lake Buena Vista, Florida. As an Official Walt Disney World® Hotel, they provide their guests with a wide range of exceptional benefits, including a complimentary shuttle service to Disney Theme Parks, exclusive discount booklet on dining and entertainment, preferential tee time booking at four Walt Disney World® Golf championship courses, and much more.


NEW! Guests of the Hilton Orlando Buena Vista Palace will have access to Walt Disney World Theme Park Extra Magic Hours benefit and Disney FastPass+ service!

Theme park admission and special voucher received at check-in will be required. Valid for stays through December 31, 2020.


The Hilton Buena Vista Palace is walking distance to Disney Springs® via the Pedestrian Skybridge!

Hilton Orlando Buena Vista Palace

1900 Buena Vista Drive

Orlando, FL 32830-2206


Room Rates and Amenities

We have secured a special nightly rate of $179, plus taxes and fees, for all Symposium attendees.

If you prefer to book your reservation over the phone, please contact central reservations at: (855)-757-4984.  Please reference the program name CRI Symposium for Clinical Laboratories or give the group code SCL and the dates of Symposium , May 27 – 30, 2020.

The cut-off date to make your room reservation is Monday, May 4, 2020.


OPTIONAL Resort Fees

Upon check-in, Symposium attendees will be given the option to purchase the Daily Resort Service Charge of $35.00 plus 12.5% tax per room, per night, in addition to the room rate and includes:

  • Disney Bus Transportation to All Disney Theme Parks and Disney Springs
  • One (1) 2 oz. Daily Sun-Care Product
  • $5.00 off One Attraction Ticket
  • 10% off Food & Beverage, excludes Citrus 28 and Room Service
  • DVD Now Rentals
  • Float Lagoon access
  • Local, Toll-Free, and Domestic Long-Distance Calls
  • Guestroom High Speed Internet Access


There is free parking for all Symposium attendees!

Please note: **All Symposium attendees will have complimentary Wi-Fi in their room for the duration of their stay.**

Scam Alert! Only use the Hotel Reservations link on this page to make your hotel reservations. Do not respond to emails or phone calls that claim to be from the Hilton Buena Vista Palace or housing management affiliated with our group, they are not legitimate.

Explore Orlando



It’s just a short walk to Disney Springs™, a themed retail, dining and entertainment center inspired by Florida’s charming waterfront towns, historic architecture and natural beauty. The sprawling promenade features 4 distinct neighborhoods-The Landing, Marketplace, West Side and Town Center-built around bubbling springs. This eclectic mix of unique boutiques, one-of-a-kind eateries and jaw-dropping entertainment will have you amazed!

Its walking distance to Disney Springs® via the Pedestrian Skybridge!

There is something special to experience for everyone!




And many more!

Entertainment and Activities

  • NEW! NBA Experience
  • NEW! The Void, a virtual reality experience
  • Aerophile – The World Leader in Balloon Flight
  • House of Blues
  • Paradiso 37 Entertainment
  • Exposition Park



From intimate boutiques to stunning flagship locations, Disney Springs is home to over 150 offerings ranging from Disney-themed shops to noteworthy brands. While you’re here, be sure you visit the expanded World of Disney store, which is the largest Disney character store in the world. Stores are brimming with merchandise ranging from fashion apparel and jewelry to collectibles and artwork.

Learn more about what’s happening at Disney Springs on their website, or the Disney Parks Blog.

Click below to download the Symposium brochure and session descriptions

Click here to view the Exhibitor Prospectus

Exhibitors & Sponsors

Symposium Exhibitor Registration is now Open!

Come exhibit with us at the CRI Symposium for Clinical Laboratories!

Please email with any questions.

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